| Having 
              a class set of handhelds is very exciting!  However, after 
              the excitement comes the question, "How do I handle all these 
              handhelds?"  These classroom management tips are for Palm™ 
              handhelds but many of the tips apply to Pocket PC handhelds as well.  
              Teaching GraffitiStudents seem to learn Graffiti™ much faster than adults. 
              To teach Graffiti, I tell students the concept behind it. Graffiti 
              is a simplified alphabet that Palm handhelds can understand. Except 
              for "X," all letters are one stroke. Next, I have the 
              class go through the built-in application called Graffiti. This 
              gives them some practice with the strokes and even shows the strokes 
              students write on the screen. Next, I beam the students Giraffe. 
              Giraffe is an arcade-like game where you must write in Graffiti 
              to prevent letters from crashing into the ground. Students who have 
              a score of 800 in Giraffe are doing well. Currently, record in my 
              classroom is well over 3,000!
 You can download 
              a large Graffiti alphabet 
              to post under your regular alphabet in your classroom. It makes 
              a handy reference for students, especially when they are first learning 
              the Graffiti strokes. Top 
              of Page  
              Labeling HandheldsSometimes handheld computers are referred to as Personal Digital 
              Assistants (PDA's).  Although the preferred term is "handheld 
              computer" over PDA, the "P" for personal is key for 
              students.  Each of my fifth graders formed a very strong and 
              personal bond with their handheld.  Each handheld contained 
              each student's own information, drawings, appointments, databases, 
              etc.  So when labeling handhelds, I was sure to put their name 
              directly on the Palm's cover.
 Every 
              year I have taught I have assigned each student a number.  
              I include that number on the labels I stick to the handhelds.  
              The numbers make it easy for me to place the handhelds in order 
              and to quickly check to see which ones I'm missing.  However, 
              a student's first name is far more important than the number.  
              A first name makes the tiny device personal.  I also place 
              a label with a student's name and number on his or her assigned 
              keyboard. Using an electronic label maker, I'm able to easily peel 
              the sticker off at the end of the school year and replace it with 
              a new one. Top 
              of Page Storing 
              Handhelds and KeyboardEach evening after the students leave school, I lock the handheld 
              computers in a cabinet.  The security is for obvious reasons.  
              However, I have found no problems with students keeping their keyboards 
              in their desks.  It makes for one less item for me to count 
              and store daily.  It also allows students quick access to their 
              keyboards.
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              of Page Naming 
              Handhelds Each handheld has a sticker label with the student's name and number.  
              In addition to this, a Palm handheld needs a name in its memory.  
              Each handheld in the classroom needs a unique username. This name 
              is given to it during its first HotSync™ operation.  
              Again, to make the handheld personal, I named a handheld after the 
              student who uses it. Also, once a Palm handheld is named, the desktop 
              computer creates a user folder titled after the HotSync™ username 
              given to it. If I named the handhelds by simply a number, the students 
              and I would have to translate that number to a name each time we 
              accessed files on the desktop computer. It's certainly easier to 
              stick with student names.
 No two Palm 
              handhelds can be named the same in the classroom. I chose to simply 
              use first names like "Thomas" and "Katie." However, 
              if you are like most classes, you probably have more than one "Katie." 
              So, I designated students with the same last name with a last initial. 
              For example, "KatieG" and KatieS" Palm Desktop for 
              Windows does not like spaces in the HotSync™ usernames, so 
              I try to avoid using spaces in the username. Now, if you 
              have a class set of handhelds that are shared between students, 
              the naming can be tricky. In this case, a number would be more appropriate. 
              Be sure that name number is displayed on the outside of the Palm 
              so students know which one they are using. Top 
              of Page ChargingRather than me, the busy teacher, deciding when each student will 
              charge their handhelds, I place the students in charge. They are 
              "in charge of the charge." At the back of the room I have 
              set up a dozen cradles that are not connected to computers. These 
              cradle are pluggin into power strips and are simply used as a charging 
              station. Students are welcome to place their handhelds on a charger 
              any time they feel their computer needs to be juiced up. On occasion, 
              I have found it helpful if I place half of the handhelds on a charger 
              one evening for 30 minutes and then the other half in the morning 
              for 30 minutes. That way I know that everyone is charged up.
 As for charging 
              at home, I have never sent home a cradle. Handhelds certainly keep 
              their charge for a night of use. However, I warn students that if 
              they have work to complete on their handheld computers at home, 
              they need to be sure they have a full charge before leaving school. Top 
              of Page SynchronizingIt takes some dealing with feisty software and hardware to set up 
              computers to synch. All-in-all, it doesn't take long to get handhelds 
              to synchronize to desktop computers. For the first HotSync™ 
              operation, the Palm desktop software will ask you to name the Palm. 
              After entering the name, the desktop software will create a user 
              folder for that Palm. The folder has the title of the username. 
              It will also back up all of the settings, documents, and applications 
              into that folder. This has come in handy many times for when a handheld 
              crashes. Simply choose the right username and synch. Presto! The 
              Palm is just as it was last time it was synced! I have often thought 
              of disabling the back up conduit to speed up the HotSync operation, 
              but in the end, I like knowing that everything is backed up each 
              time a student synchronizes with the desktop.
 After the technical 
              set up, synchronizing is incredibly easy. Students just set their 
              handheld into the cradle, press one button, wait a minute or so, 
              and it's done sychronizing. It's best to 
              assign handhelds to one computer for sychronizing. Although, technically, 
              students could synch to any computers with Palm Desktop installed, 
              it's best if students synchronize to their assigned desktop machine. 
              The students and teacher will then know exactly which desktop computer 
              has the synchronized files. Students are 
              responsible for synching their own device, not the busy teacher. 
              Reserving time in the morning for performing HotSync™ operations 
              is a good idea. If there's a lot to synch, it's helpful for the 
              teacher to start the process. Here's the process I used with my 
              fifth graders:   
              As students 
                arrive, they take their handheld from the stack, place it on the 
                cradle, and press the HotSync™ button. I consider it a great 
                waste of time for a student to stand in front of the computer 
                and wait for the synch to complete, which sometimes can take up 
                to three minutes. So once students start the synch, they go to 
                their seats and get to work. Of course, other students are entering 
                the room and want to synch as well. If someone else is synching 
                at the time, they start a pile of handhelds in front of the HotSync™ 
                cradle. When someone notices that a handheld is done synching, 
                that person removes the handheld and starts the synch for the 
                next handheld computer in the pile. This kind person also delivers 
                the handheld that was done synching to the owner's desk. Using 
                this method, we were able to have everyone synched in the first 
                fifteen minutes of the day. Also, students are always welcome 
                to synch throughout the day to synch a document to print from 
                the desktop, "fling" web sites, or to back up data. Top 
              of Page Distributing 
              Applications and DocumentsThere are three good ways to get data in and out of a Palm handheld: 
              beaming, synchronizing, and using SD 
              Express. If possible, I prefer to beaming. Most times I wait 
              until the class will use it to beam a document or application. I've 
              found beaming a quick document or small application takes about 
              the same amount of time as passing out a worksheet to each student. 
              How's that possible? Well, I beam the application or document to 
              one student. Then I go on to another student. Meanwhile, the first 
              student is beaming it to as many other students as he can. You see, 
              it's really cool to be the one to do the beaming, so immediately 
              after receiving the file, each student in turn, beams to another. 
              The file is passed around the room faster than you can do the math. 
              I've found that it takes about one second for every 10K of a file. 
              For example, beaming Silly 
              Sentences would take about 6 seconds since its file size is 
              64K.
 When a file 
              is very large (over 300K) or I am installing software that requires 
              more than one file to be installed, I either use the HotSync Manager 
              or SD Express to install the files to each handheld. To 
              use HotSync Manager, one must indicate the files to install before 
              performing the actual HotSync operation for each user. With SD 
              Express from Grant Street Software ($249), I simply insert the 
              expansion card with the applications/files/documents into each handheld, 
              and I can install one or more sets of files from the card. Top 
              of Page Introducing 
              Palms to StudentsStudents at my school have had opportunities to extensively use 
              technology since kindergarten. So, my fifth graders are no strangers 
              to the basics of computing. The very first time I was going to introduce 
              handhelds to my students, I made a wonderful sequence of skills 
              for students. This wonderful sequence was to take three weeks. However, 
              on the first hour of using Palms, students went through all the 
              material I was going to show them in the first week! The lesson 
              learned here is that students pick up the Palm Operating System 
              very quickly. They'll certainly be navigating around the operating 
              system much faster than adults. Much faster. They also become Graffiti 
              experts in about twenty minutes. What's nice about this is that 
              the technology is not an obstacle when learning with handhelds. 
              Students can focus on the tasks, learning, and curriculum.
 My suggestion 
              for introducing Palm handhelds is to take a Constructivist approach. 
              Give the guidelines of use, care, and responsibility. Hand out the 
              Palms and let the students discover what all of the buttons and 
              menus do. They can't hurt the Palm Operating System (and if they 
              do, just hard reset and synch to back up)! Students will be engaged 
              while investigating and while discussing what the buttons and menus 
              actually do. Isn't this the way you learned how to use a handheld 
              computer? Take it out the box and experiment! Of course, follow 
              up the experimenting with good instruction on the names and functions 
              of button, icons, and menus. Top 
              of Page Taking 
              Handhelds HomeThe research so far says that students who take handhelds home are 
              much more likely to use it as a tool in the classroom. However, 
              I have reservations with letting them go home just whenever. My 
              students needed good reasons to take a handheld home overnight. 
              Sometimes I gave assignments that needed to be completed on the 
              Palm so the whole class took their handhelds home at night. Other 
              times, no one took their handhelds home. Yet other times a few students 
              who were studying or working on projects took them home. One year 
              I had one student who left his handheld at home twice. The first 
              time was a consequence in itself: he was left out of many fun activities 
              that day. Unfortunately, the consequence the student and I decided 
              on after the second time was that he was not to take the handheld 
              home for a month. It certainly solved the problem of leaving it 
              at home. If something was assigned on the handheld, he had to either 
              stay after school or complete the assignment without the handheld. 
              All other students never left their handhelds at home.
 Top 
              of Page Dealing 
              with Inappropriate UseMy students knew that having the handhelds was a huge privilege 
              not to be taken lightly. I told them that other teachers, principals, 
              and administrators will be watching. Even people from their middle 
              school were taking note of what was happening in our classroom. 
              This was a big responsibility. We didn't want anyone to think that 
              these devices were being used by fifth graders for inappropriate 
              games and for "note passing" by beaming. I shared this 
              concern with students and I had very few incidents of inappropriate 
              use. There were a few occasions when "notes" were beamed 
              from one another, but the limited range of beaming of the Palm doesn't 
              let the notes get very far. Also, sometimes adult guests with Palms 
              in my classroom beamed students games. These could be used only 
              at very restricted times when I specifically say that students have 
              free time. The temptation to play those games at the wrong time 
              was overpowering for a few fifth graders. If caught, I took away 
              the handheld for the rest of the day. On the one occasion I had 
              a repeat offender, I took away the handheld for a week. However, 
              I never took away a handheld as a consequence that had nothing to 
              do with the handheld. Taking away recess is a far more appropriate 
              a consequence for pushing someone in the hall rather than taking 
              their computer away. It's actually quite a pain for me when a student 
              is without a Palm because I have to come up with alternate activities 
              and materials.
 Top 
              of Page Handhelds 
              and ParentsTo get parents on board and supportive of handhelds in the classroom, 
              I devoted ten minutes of the parent night at the beginning of the 
              school year to handheld computing. I explained to parents that their 
              students have a wonderful opportunity to learn the fifth grade curriculum 
              with the help of handheld computers. I also explained that handhelds 
              are not simply organizers, but tiny computers capable of using a 
              variety of software applications. To show this point, I had parents 
              view the video 
              from GoKnow with Dr. Elliot Soloway. The video shows real students 
              doing real learning using Palm handhelds. After watching the short 
              video, parents were amazed at what could be done with handhelds! 
              There are more videos you may consider showing parents here.
 At the parent 
              night, I also told parents the guidelines for use, which includes 
              taking the handhelds home and inappropriate 
              use. If you are looking for examples of forms for parents and 
              students, check out these Usage Agreements. 
              Also, the book Palm 
              Handheld Computers—A Complete Resource for Classroom Teachers 
              has great forms you can use. Also, you might want to hand out Why 
              Your Child or Student Needs a Handheld Computer for School. Many parents 
              of have learned a lot handhelds from their students! Students are 
              not only excited to take their handhelds home to use themselves, 
              but also to show their parents what they've been doing in school. 
              Handhelds make a sort of "instant portfolio" for students, 
              parents, and teachers upon which to assess and reflect. Top 
              of Page Usage 
              AgreementsYou will probably want a signed usage agreement/contract from parents 
              and students. The contract should tell who is responsible if the 
              handheld is lost, stolen, or broken. It should also explain the 
              consquences for inappropriate use. Here are links to some usage 
              agreements from schools around the country:
 Top 
              of Page Technical 
              Problems and TroubleshootingAfter a month of using the handhelds, many student "experts" 
              emerge. The whole class knows who these students are. If there is 
              a problem with a handheld, students should see a troubleshooting 
              expert first before asking the teacher. After months of using Palm 
              handhelds,There are actually very few things that go wrong with 
              Palm handhelds and there are only a few options to take to troubleshoot: 
              soft, warm, or hard reset. Sometimes there would be a synching problem, 
              which might not be solved by a reset. Usually one setting on the 
              desktop computer needed to be changed and the synching problem was 
              solved. If you have a problem that cannot seem to be solved, try 
              searching for an answer or posting a question in a educational 
              handheld discussion forum. For really technical problems, the 
              forums at PalmInfocenter 
              can be of great help.
 Top 
              of Page Introducing 
              New SoftwareUsually introducing new software is simple. For applications that 
              might be challenging to learn, try selecting a few students to preview 
              the software. These students become the class experts for when you 
              are ready to use the application with the class. The experts will 
              be a great help. Many students preferred to get help from their 
              peers rather than from the teacher. Also, a document camera or a 
              Margi Presenter-To-Go with a multimedia projector is very helpful 
              for showing the class what to do on handhelds.
 Top 
              of Page Classroom 
              Management Web LinksManaging a classroom full of handhelds can be done in a number of 
              ways. How you manage hardware, software, and learning is an individual 
              decision based on available materials, personal preference, management 
              style, and students' level of responsibility. Here are some links 
              to web pages that share more classroom management information:
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              of Page 
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